At STNET Radio Entertainment, we stand by the quality of our products and want you to be completely satisfied with your purchase. If for any reason you’re not satisfied, you may request a refund within 7 days of your purchase date.

Eligibility for Refund:

• The request must be made within 7 days of the original purchase.
• The product must not have been fully consumed or used (e.g., for digital content, significant use may void eligibility).
• Proof of purchase is required.

Non-Refundable Items:

• Products that have been fully accessed, downloaded, or consumed (e.g., all episodes of a digital podcast series).
• Items purchased during special promotions or sales unless otherwise stated.

How to Request a Refund:

1. Contact our support team at support@stnetradio.co with your order number and reason for the refund.
2. Once your request is received, we will review it and notify you of the approval or rejection within 2-3 business days.
3. Approved refunds will be processed back to your original method of payment within 5-7 business days.